Product Designer

Retool designers make decisions that will affect millions of people, from the developers creating software to the employees who operate it every day. Instead of designing just one product, we’re effectively designing unique software products for thousands of companies across many different verticals.

This also presents a unique design challenge. Because it’s possible to build nearly anything in Retool, we don’t have absolute control over how our users experience the product. We’re constantly seeking just the right balance between convention and configuration, between technical expressiveness and conceptual simplicity.

As a Product Designer, you’ll be joining an experienced, tight-knit, and collaborative group from diverse backgrounds who love combining research, data insights, and peer feedback into a user-centered design process. While we work very closely with our product teams, we’re intentional about preserving space for designers to learn and work alongside each other.

• Own and drive the complete product design lifecycle of major features
• Partner with product, engineering, success, sales, and marketing to understand business objectives and uncover customer insights
• Perform user research to identify problems and validate solutions
• Produce the artifacts needed---specs, sketches, wireframes, mockups, prototypes, or code---to take UI ideas from conception to production
• Participate in design reviews and share work regularly with designers, cross-functional teams, leadership, and the company
• Contribute to Retool's design system and component library
• Help establish design team processes and uphold high standards for design and product quality

WHAT YOU'LL WORK ON: 

• Adoption---Accelerate the adoption of Retool by shortening time-to-value, inspiring new customers, and encouraging network effects
• App experience---Design the core desktop building experience for Retool, from drag-and-drop UI building to writing queries and debugging apps
• Design systems---Design the system that defines Retool and our customers' apps
• Developer toolchain---Connect and improve on the traditional software development stack of environments, source control, documentation, testing, and release management
• Hub---Help our largest customers scale with Retool as a unified, integrated platform, from permissions management to observability and product analytics
• Grid---Empower customers to immediately visualize their own databases and create new databases within Retool to power their apps
• Mobile---Extend desktop Retool to support mobile-first workforces that rely on native mobile capabilities
• Workflows---Enable customers to build and execute human-in-the-loop business processes that bring together backend automation with Retool's frontend UI

• Have a strong portfolio demonstrating a generalist design skills and experience driving the product design lifecycle from end-to-end
• Are excited about breaking down technically complex problems into abstractions, finding a balance between ease of use, learnability, and power
• Love thinking systematically about hard problems with a lot of tradeoffs---then going deep on getting the details right through rapid, continual iteration
• Are customer-obsessed and excited to spend time with users
• Have experience designing developer-centric products, creative software, and/or enterprise internal tools
• Are comfortable with basic HTML, CSS, and JavaScript. (Bonus points if you have some working knowledge of SQL, databases, or APIs!) 
• Are an excellent communicator (and consider writing to be a fundamental design skill)
• Thrive in ambiguity, can independently prioritize work based on user needs and business goals, and take responsibility to drive product ideas forward
• Are inspired to radically rethink how software is built

Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

San Francisco $164,600—$251,900 USD

At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for.