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You have completed Handling Feedback as a UX Designer!
You have completed Handling Feedback as a UX Designer!
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Learn how to effectively ask for feedback using a structured approach that helps guide constructive criticism of your work.
Here are the elements you should communicate when asking for feedback:
- Project State
- Goals
- Constraints (technical, time, financial)
- Explanation of what you did and why you did it. For example, "The goal is to do [ BLANK ], so I made [ this decision ]"
- Type of critique sought
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When requesting feedback timing is key.
0:00
Getting feedback early and
often is more effective and less pressure.
0:03
If you receive negative feedback on
something you've worked on for a month,
0:09
it's gonna hurt more than if
you spend an hour on it.
0:13
Additionally, you'll quickly validate if
you're heading in the right direction.
0:16
So how do you know when to
start seeking feedback?
0:21
Share as soon as your
concept is fleshed out, or
0:25
your visual direction is
able to be communicated.
0:28
As a tech degree student, slack is
a great way to get feedback on your work.
0:31
We found that students who are active
in slack have better outcomes.
0:35
Be sure to share your work in progress and
the review my project channel.
0:40
While the slack audience already has
awareness of the tech degree projects,
0:44
they may need a refresher
on their project details.
0:48
When requesting feedback,
communicate clearly and provide context.
0:51
If you were to simply show a mock up
to a person and say, what do you think?
0:56
You'd receive a range of reactions
which are likely to miss the point.
1:01
Without context they can't
adequately provide feedback.
1:04
Here's how to present your design.
1:08
Explain the product state and
where you're at in the design process.
1:10
Is this design an early iteration?
1:15
Designers often refer to
this as being wet paint,
1:19
meaning it's an early stage idea
which can easily change direction.
1:22
Alternatively, is this a design
under a tight deadline and
1:26
is about to shift the production?
1:30
Also, explain the goal
you're trying to achieve and
1:33
how your design solves the problem.
1:36
Consider sharing
alternatives you tried and
1:38
why you decided to go in this direction.
1:41
If there are any technical time, or
financial constraints, make those known.
1:43
Lastly, explain what type of
critique you're looking for.
1:48
You may ask for feedback on the big
picture ideas in your design.
1:52
For example,
1:56
here's a rough draft I quickly put
together to communicate this concept.
1:57
I haven't refined the details yet
so disregard the lack of polish and
2:02
critique the big idea.
2:06
If you're further along
in the design process,
2:08
you may want focused critique of the
visual design and interaction patterns.
2:11
As a review, here are the elements you
should communicate when asking for
2:16
feedback.
2:20
Project state.
2:21
Goals.
2:22
Constraints, including technical,
time, and financial.
2:23
Explanation of what you did and
why you did it.
2:27
The goal is to do blank,
so I made this decision.
2:31
Type of critique sought.
2:34
It may feel daunting to share your work,
especially as a new designer.
2:37
I recommend getting a quick review
from someone you trust first,
2:42
before jumping into a big design review.
2:46
It could be a fellow
designer on your team or
2:48
a developer you're collaborating with,
a product manager or a user researcher.
2:51
Showing your work to a colleague is
a lower stakes way of getting validation
2:56
on your work, gaining fresh ideas and
catching unforeseen flaws,
3:01
typos and grammar mistakes.
3:05
This prepares you to go into big design
review meetings with more confidence and
3:07
assurance, knowing that your ideas
are more polished than ever before.
3:12
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